Shipping Policy

At the time of purchase, you are agreeing to Game 3's TOS (Terms of Service) and all policies listed on our website.

Game 3 is not liable for Lost in Transit, Stolen, or Misplaced orders.

Manufacture errors such as small tears, separations, of the manufacture shrink wrap is not grounds for refunds, exchanges, or returns. 

ORDER FULFILLMENT TIMES

All online orders will be shipped within 24-48 hours, times can vary depending on the time of the year (Christmas can cause delays)

SHIPPING RATES

Currently, we have different shipping rates for Canada & the United States

CANADA;

Alberta & British Columbia:
- Standard: $18
- Express: $30

Rest of Canada:
- Standard: $14
- Express: $20

United States:
- Standard: $14
-Express: $20

Free Shipping

Online orders totaling $250 or more (before tax) quality for free tracked shipping anywhere in North America.

IN-STORE PICKUP

In-store pickup orders will be ready within 24-48 hours & will be held for up to 30 days. When picking up your order, you must bring a form of valid photo-ID to confirm your identity. If you are picking up an order for somebody else, please have the original purchaser email us at info@game3.ca with their order number & the name of the person picking up the order.

Damaged Items

If your order arrives damaged, please email us at info@game3.ca with your order number & pictures of the damage. We will open an investigation with the carrier & process a refund when the investigation concludes. We cannot process refunds in-store for damaged items, we must be re-reimbursed by the carrier before processing a refund. 

Pre-Orders

All orders containing pre-ordered items will be held until the entire order can be fulfilled. If you wish to receive your order in multiple shipments, email us at info@game3.ca You will be responsible for the multiple shipping costs Or you can come in store & pick up part of the order.

Fraud Protection

Game 3 may request additional information if we believe an order to be fraudulent before fulfilling the order(s). This is done on a case-by-case basis by our internal fraud system. Game 3 retains the right to cancel & refund any order, for any reason.

WE RESERVE THE RIGHT TO CANCEL AN ORDER FOR ANY REASON. A FULL REFUND WILL BE GIVEN, IF THE ORDER IS CANCELLED.